Age: Must be 18 years of age to start a meal program or to receive a custom meal menu.
Terminology: Our claims of healthy meals, weight loss, and other medical terms used are made only for informational purposes.
Health risks: If you are pregnant or you are diagnosed with any health conditions, ask your doctor for approval before joining our meal program. Our meals are not intended nor do claim to cure any medical conditions.
Pre-packed fresh meals do not contain any preservatives. Fresh foods need to be refrigerated at all times. Smart Food Solutions owners/representatives and its employees can not be kept responsible after the meals are delivered for proper refrigeration (time and temperature abuse)
CONSUMING RAW OR UNDERCOOKED MEATS, POULTRY, SEAFOOD, SHELLFISH OR EGGS MAY INCREASE YOUR RISK OF FOODBORNE ILLNESS, ESPECIALLY IF YOU HAVE CERTAIN MEDICAL CONDITIONS.
Substitution of menu items. Smart Food Solutions will make any effort to fulfill each meal on the menu provided. Some food items may not be available for purchase on the market, and we will make a substitution and inform our client
Copyright: You must agree to respect any intellectual propriety and materials that you receive from Smart Food Solutions and to not modify or distribute in any way without our consent.
Use of the website and social media: Smart Food Solutions is not responsible or liable to any third-party posted content or by your posts used on this site or any social menu managed by Smart Food Solutions. By using this site, and other affiliated sites including social media you agree to not use language and terms for profanity, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity as determined by Smart Food Solutions. We take pictures of all meals delivered for quality checks and advertising on different social media platforms.
Billing: For credit or debit charges, we use PayPal. PayPal is administrating the service of monetary transactions. Smart Food Solutions is only notified when funds are received and a transaction ID is issued in PayPal systems , and only a transaction is to be considered valid. Any electronic transfer to us is managed and handled by the bank governing the pay method used in the transaction and PayPal. Smart Food Solutions does not have access to any information on the payment method. Smart Food Solutions received a payment confirmation and information about the physical delivery address.
Meals deliveries: Every 3 days to ensure that your meals are fresh. We want customers to experience freshly cooked food. Meals are cooked on the day of the established delivery. Delivery is free for approved locations only with a minimum of 8 meals ordered at once. Deliveries are made after 6 pm local time on the day pre-established with the customer. No order will be left at the customer’s door. Someone needs to be present to receive the order. Scheduled orders with specific times are just estimates of times arrivals.
A reminder will be sent to the customer who may use social media, emails, text messages, or phone calls to send information about delivery and confirmations.
Contract
There is no contract. For reoccurring orders of meals, purchased in advance of meals is necessary, or a representative of Smart Food Solutions needs to approve such transaction.
For all other services, including catering, Smart Food Solutions operates based on a legal contract drafted with the agreement of the parties.
Refund. Due to time and temperature abuse, Smart Food Solutions does not accept the return of meals. A replacement of the meal may be granted or a refund issued.
Inclement Weather. We are committed to delivering your order on time, however, in the event of inclement weather conditions that pose a risk to the safety of our drivers, we may be unable to fulfill your order on the specified delivery date. We will notify you as soon as possible if this occurs, and you will have the option to reschedule the delivery or receive a refund. We apologize for any inconvenience this may cause and appreciate your understanding.

As a business, Smart Food Solutions reserves the right to refuse service to any customer at its discretion, ensuring the safety, integrity, and values of our establishment.
For questions, please use our contact information.
© Copyright Smart Food Solutions 2018